Privacy policy with regard to the collection and use of personal information
The Douglas Mental Health University Institute is seriously committed to the protection of your privacy. The Douglas wants to ensure that you are well informed about our privacy policy with regard to the collection and use of all personal information that you provide to us.
It is important that you read this policy carefully and understand it before sharing personal information on this Website.
Preamble
In accordance with the Code for the Protection of Personal Information established by the Canadian Standards Association, the Douglas is committed to applying the 10 following principles:
1- Accountability
All the departments of the Hospital, the Research Center and the Foundation are responsible for implementing the principles of this policy particularly those departments that collect personal data via the Institute's Website.
The Department of Communications and Public Affairs is responsible for ensuring compliance with the principles of this policy.
2- Identifying purposes
The Douglas shall determine the purposes for which personal information may be collected before or at the time of collection.
Any personal information collected shall be used only for the purposes so determined except in situations subject to the law or for a new use consented to by the person concerned.
In general, the Douglas collects personal information in the context of:
- create an account
- subscribe to news alerts and Douglas newsletter
- registering for an event
- completing an application form (employment or volunteer work)
- making a purchase
- answering a satisfaction and evaluation survey
3- Consent
The Douglas shall inform everyone of the collection, use or disclosure of their personal information and shall always obtain their consent.
4- Limiting collection
The Douglas shall collect only the personal information necessary for the purposes determined. It will specify, whenever required, whether a request for personal information is mandatory or optional in nature, and the consequences of the person accepting or refusing to provide one or more items of information.
5- Limiting use, disclosure and retention
The Douglas shall under no circumstances use or disclose the personal information for any purpose other than that for which it was collected unless the person concerned authorizes it or if the law so requires. The personal information shall be retained for as long as necessary for the attainment of the stated purposes.
6- Accuracy
The Douglas shall ensure that all personal information is exact, complete and up to date at the moment it is used. Anyone may contribute to it by informing the Communications and Public Affairs Department of any changes to be made. Anyone who has an account on Douglas website is invited to make any changes in the account management section.
7- Safeguards
All personal information is protected by security measures appropriate to the circumstances.
8- Openness
The Douglas shall make its privacy policy with regard to the collection and use of personal information accessible to the public. Anyone may consult the policy on the Website or obtain a copy by contacting the Department of Communications and Public Affairs.
9- Individual access
The Douglas shall inform any person who so requests of the existence of personal information related to him or her, and of the use that is made of it. The Douglas shall allow any such person to access this information and make any necessary corrections to it by contacting the Department of Communications and Public Affairs.
10- Challenging compliance
The Douglas shall receive and process every complaint from anyone relating to the implementation of this policy. All such complaints must be sent to the Department of Communications and Public Affairs.
Department of Communications and Public Affairs
info_At_douglas_dot_qc_dot_ca
Tel: 514 761-6131, ext. 2771
Douglas Institute
Dobell Pavillion
6875, LaSalle Boulevard
Montreal (Quebec) H4H 1R3
The Douglas reserves the right to make modifications to this policy.
