The research team on service organization and adequacy, directed by Marie-Josée Fleury, PhD, aims to develop optimum service models in order to improve the quality of the health and social services system while more efficiently meeting the diverse needs of people who suffer from mental health disorders and substance abuse.
The team integrates two main research themes:
- Organizational theme: As part of ongoing reforms, this theme is mainly concerned with the organization of services in local networks along with the structure, dynamics and practices of these networks. It aims to better understand the most efficient practices and modes of integration with the goal of improving the quality of the health and social services system, particularly in the area of mental health and substance abuse.
- Client theme: This theme concerns people who suffer from mental health disorders and substance abuse. It focuses on the interaction between the sociodemographic and clinical characteristics of users as well as on an evaluation of their needs, the assistance they receive, the services they use, as well as their satisfaction level. It also aims to better understand service trajectories and their impact on users' community integration and recovery.
The team uses diverse research methods and considers the perspectives of managers, clinicians and users. Comprised of researchers from varied disciplines, the team also solicits the active participation of decision-makers, clinicians and users.
Contact
Marie-Josée Fleury. Ph.D.
Institut Douglas
Perry Pavilion, Room 3C E-3106
6875 LaSalle boulevard
Montreal (Quebec), H4H 1R3
Tel.: 514-761-6131 ext. 4344
Fax.: 514-762-3049
marie-josee_dot_fleury_At_douglas_dot_mcgill_dot_ca
